The Virtual Casino - Gambler's Insurance
Promotional Rules Gambler's Insurance Free Money / Chip

Cash Back Bonus Rules:

Some promotional bonuses have a "CASH BACK" or insurance option. To qualify for a cash back bonus, a player must not have any balance or pending requests for payment in their account.
In order to receive cashback, the player must have redeemed the corresponding coupon or requested a custom tailored bonus coming with a cash back prior to making the deposit. Such custom tailored agreement must be confirmed by email.
The Player understands that the cash back portion is not automatically credited as the deposit match coupon bonuses are. Once a player has a cash back coming, they must contact support to have it manually credited to their account.
In the event a particular promotion has a cash back bonus associated with it, players must request the cash back bonus within 72 hours of the deposit date or lose the cash back.
The purpose of a cash back bonus is to give players the opportunity to win their deposit back. Unless otherwise stated, the maximum amount a player may cash out off of a cash back bonus is their original deposit.
Likewise, if a cashback accompanies a no max deposit the cash back, the most a player may cash out is their original deposit and standard cash out rules apply.
Cash back bonuses are treated like any other deposit bonus; as an additional bonus added, if the original deposit and bonus is lost. The bonus rules will be applied on total bonus (deposit match bonus + cash back bonus). So from cash out, both the original lost bonus and the cash back will be removed before, approving the remaining cash out up to the Original Deposit.


Gambler's Insurance Rules:

Gambler’s Insurance will be awarded on your losses from the previous month; to be eligible for the Gambler’s Insurance you must have made deposits totaling $500.00 or more for the calendar month, and may not have cashed out or reversed a win.
Players have until the end of the first week of the month to claim the Gambler’s Insurance from the previous month. Players will not be credited for the Gambler’s Insurance from farther back than one month. If a player forgets to claim their Gambler’s Insurance in time, they will lose the opportunity to take advantage of it.
A player may only claim one type of monthly insurance. For example: a player cannot claim 10% insurance on a certain deposit method when applicable plus the Gambler’s Insurance. They may claim one or the other.
You may not request the 20% back, if:
- You have a cash-out pending or money in any of your accounts related to the Virtual Casino Family.
- You are not a VIP.
You must play the bonus 10 times before submitting cash out. The maximum cash-out on Gambler‚s Insurance is 5 times the amount of the Insurance money if you have not cashed out that month. If you have cashed out, the maximum you may cashout is the insurance bonus itself.
The Insurance is only against your deposit losses not on winnings and Bonus money made from deposits does not count towards losses.
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